【项目管理英文】人员管理技能VS项目管理技能今天分享的是职场英文

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今天分享的是职场英文，主题是：人员管理技能VS项目管理技能- People management skills vs project management skills，英文作者是 Mike Adams，中文为本公号创建人浦亮元翻译，正文2387字，如觉得不错，欢迎分享给你的朋友！祝各位周末愉快！

Any project manager will know that managing and motivating a team effectively can be hard work. You have different characters, different strengths and different ways of communicating. Take popular television program ‘The Apprentice’ for example. Being a project manager is difficult enough without having your team agree to your face and immediately say something else behind your back; especially when they’re invited to appraise your performance at the end of each task - or in other words, choose whether to drop you in it or not.

项目经理都知道，要有效管理及激励团队可能会比较难。团队成员具有不同的特征，不同的优势，以及不同的沟通方式。比如说，像很流行的电视剧《学徒》（译者注：《学徒》是美国全国广播公司出品的一档职场创业型真人秀节目）。没得到团队成员的认可，作为项目经理会很难做，团队成员可能会在背后说一些其他的事情。特别是在每一项任务结束，这些团队成员被邀请对你的表现进行评价时，换句话说，也就是要选择是否让你参与任务当中。

The best way to get the most out of your team is to get them to care. Sounds simple enough, but what do they need to care about? I’ve put together a list below, which you can use to assess how much your team care about the projects they work with you on:

让团队的成员关注，是最大程度利用团队的最佳方法。听起来确实很简单，但团队成员需要关注什么呢？以下是我整理的一张列表，这张列表可以用来评估你的团队成员如何关注与你合作的项目：

What should a team care about?

团队应该关注什么呢？

Timelines

时间轴

Every project has timelines, usually very strict, important ones. Without having timelines in place for each aspect of a project, it’s impossible to accurately predict when to advance to the next stage and when the project is likely to complete. But, do your team take them as seriously as they should? Do they care if they miss one and inconvenience someone else by putting the project back?

每一个项目都有时间轴，通常来讲，时间轴会很严格，而且很重要。如果某个项目的每一个方面都没有合适的时间轴的话，我们就不可能准确地预测项目什么时间推进到下一个阶段，以及何时完成项目。但是，团队成员是否像他们本应认真那样去对待项目的时间轴呢？他们是否关心错过某一个项目，以及推迟某个项目给其他人带来麻烦？

Communication

项目沟通

Does everyone reply or respond and within good time? Does everyone respond to each other, or is there anyone consistently left out of the loop? With any workplace, there will always be different personality types that react differently to instruction and communication. The best thing that you can do is adapt your management style to meet the needs of the different members of your team. In the simplest terms, if one person never replies to their emails but always answers their phone – ring them. Similarly, if you need something emailed to you to remind you to action it, then make sure that they do that if you ask them to. It’s about give and take, compromise and collaboration. Being good communicators is a skill that everyone on your team needs.

每个人都在适当的时候回复，或者响应了吗？是否每个人都做到了相互回应，还是有人总是被遗漏？在任何工作场所，总会有不同的性格类型，会对指示和沟通做出不同的响应。你能做的最好的事情，就是调整你的管理风格去满足团队中不同成员的需求。最简单的说法是，如果一个人从不回复他们的电子邮件，但总是接听电话——那就打电话吧。同样，如果需要通过发送电子邮件去提醒你采取行动，那么，如果你要求他们发邮件提醒你，请确保他们这么做。这是关于相互让步、妥协和协作的问题，成为一个良好的沟通者，是团队中每个人都需要具备的一项技能。

Project plan

项目计划

Is everyone following the project plan? In an article by projecttimes.com the first point in creating a project plan is to explain the project to key stakeholders, to provide direction for a project. Going off course can dramatically hinder a project and in some cases can even be dangerous. You wouldn’t start building the upstairs of a house before the downstairs was in and anyone is taking rogue actions, all it’s going to do is to cost you time and money, as well as annoy the rest of your team.

是不是所有人都遵循了项目计划？在projecttimes.com网站上的一片文章里面，创建项目计划的第一条便是向关键参与者解释项目，为项目指明方向。偏离方向会极大地妨碍项目，甚至在某些情况下可能是危险的。在房子的底层里，你是不可能开始建造房子上层的，而正有人采取无理的行动，如此做法，就是花费你的时间和金钱，同时，会骚扰到你的团队的其他成员。

Status meetings/check-ins

状态会议/检查程序

Does everyone attend status meetings? Whether these are face to face, via conference call or via Skype, by allowing someone to put their ‘important thing’ ahead of your team meetings, it’s sending a message that they either don’t care enough to be there, or that whatever they are doing is more important than everyone else.

每个人都参加状态会议了吗？不管是通过面对面的形式，还是电话会议，或者通过Skype，让重要人物把重要的事情放在团队会议之前，这就传达了一个信息：他们要么对项目不够关心，要么他们所做的事情比其他任何人所做的都要重要。

Managing client expectations

管理客户的期望

Some people are ‘yes people’. They can’t say no, even if they want to and know that they should. These types of people should not be on the front line, account managing customers. For this, you need someone who will do their best to meet customer needs whilst standing strong when they know that something is not a possibility. Otherwise, their promises will pile pressure on the rest of the team and could set everyone off track. If the ‘yes person’ is you, think about your team when you make promises to customers – will keeping your customers happy be at the detriment of your team? It’s okay every once in a while, but if you cause unnecessary pressure and don’t stand up for your team, or show a united front, your team won’t feel motivated or loyal.

有些人是“点头虫”。他们不会说一个“不”字，即使他们想说并且知道自己应该说那么做，这类人不应该在前线去负责客户管理。为此，你需要一个能尽力去满足客户需求的人，而在知道某件事是不可能的时候，也能坚持自己的立场。否则，他们的承诺将会给团队其他成员施加压力，并可能使所有人偏离方向。如果你是“点头虫”，在你向客户许下承诺时，想想，你的团队要损害自己去会让你的顾客开心吗？过一段时间就没事了，但是如果你给团队带来不必要的压力，并且不支持团队，或者展示一个统一战线，你的团队就不会感觉到有动力，或者怀有忠诚感。

Budget

项目预算

When assigning control to team members, nothing says trust more than handing over responsibility for budgets. However, if there are other members of the team consistently specifying and recommending products that are not within budget, help them to see the importance of finding products that are and make sure that they know what the budget for each item is. If whoever is responsible for the budget has to keep turning down a team member’s recommendations it’s not going to make that person very popular and will just be a huge waste of time.

给团队成员分配控制权时，没有什么比交接预算的责任更重要。然而，如果团队中的其他成员始一直指定和推荐不在预算范围内的产品，请帮助他们发觉查找产品的重要性，并确保他们知道每个项目的预算。如果负责预算的人不得不拒绝一个团队成员的建议，这不会让那个被拒绝的对象受欢迎，而且会很浪费时间。

Safety

项目安全性

Do your team care about how safe the project is? This could be the safety of themselves, the rest of the team, contractors, customers, visitors – anyone who is likely to be around during the project and once the project is complete. Safety is not only imperative for the smooth running of a project, but for legal requirements. Not being bought in to health and safety can be deadly, especially in construction projects. By making sure that everyone on your team is engaged in health and safety practice, you’re helping to keep your team safe and showing them that you care, too.

你的团队关心这个项目安全性吗？这可能是他们自己项目的，或者是团队其他成员的，或者承包商的，或者客户的，或者访客的-任何人都可能在项目期间或者项目完工时围绕着霞项目。安全性，不仅是项目顺利进行的必要条件，也是法律上的要求。尤其是在建筑项目中，没有健康和安全将是致命的。确保团队中的每一个人都参与到健康和安全的实践中去，你在帮助团队的安全，并向他们展示你对安全的关心。

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