Community Leads are integral to the member experience, sales performance and operational excellence of our WeWork locations.

Each Community Lead has a specialty majoring in either Sales, Hospitality or Operations, minoring in the other two disciplines.

Alongside other Community Leads and Community Associates, you will support the Community Manager of the location to enable our members to create their life"s work.

In this role, your primary focus will be Operations, while minoring in Sales and Hospitality. You will be measured on your ability to maintain operational excellence in line with weekly and monthly building health targets, supported by Facilities Leads overseeing a Portfolio of WeWork locations.

Our Growth Through Achievement learning platform will continually equip you with the skills and training to carry out your responsibilities.

Enforce a level of uncompromising cleanliness, including management of the team of Community Service Associates at your location to ensure cleaning and pantry responsibilities are executed daily to the highest standard

Ensure Zendesk tickets and maintenance projects are being resolved in a timely manner to ensure the highest level of member experience

Conduct quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required

Address day-to-day landlord issues including coordinating and managing building access as necessary

Manage food and beverage offerings to ensure the quality and presentation are aligned with WeWork"s brand

Oversee the daily ordering and receipt of product from vendors

Prepare building expense reports and budgets for Community Management review

Organize the move-in and move-out schedules to minimize member issues

Conduct periodic review and revision of base building documents

Support the Community Manager in making strategic decisions regarding the operational and financial performance and process optimization of the location

Train Community Associates and other Community Leads at your location to conduct walkthroughs and prepare reports for those occasions when you are not able to do so.